FAQ - Shipping & Claims

What are the choices i have for shipping method ?
Apakah pilihan yang saya ada untuk kaedah penghantaran ?

You can choose to receive products via normal postal, registered postal or pos laju. The choice of shipping method can be done on each product's page. Beside these three methods, there are also a 'pick up' method where you are required to pick up . claim the items/services you bought at the respective advertiser's outlet. This method are usually limited to vouchers and service provider deals only.
Pelanggan boleh memilih untuk menerima produk secara pos biasa, pos daftar ataupun pos laju di mana pilihan penghantaran boleh dipilih di setiap laman produk tersebut. Terdapat juga pilihan untuk pelanggan mengambil sendiri produk di kedai pengiklan. Namun, tawaran ini selalunya terhad kepada pembelian voucher dan servis sahaja.
 

Okay, so i had chosen 'pick up' as my shipping method. Now how do I claim  ?
Saya sudah memilih 'pick up' sebagai kaedah penghantaran. Bagaimanakah cara saya menebus pembelian saya ?
 

Choosing 'pick-up' as your shipping method means that you are required to claim your product / services directly at the advertiser's place. This is how it works.
Dengan memilih 'pick-up' sebagai pilihan penghantaran anda, anda perlu menebus pembelian anda dengan pengiklan di kedai atau pejabat mereka.

1. Once your purchase has been confirmed, you will receive a confirmation email and a downloadable voucher for the deals bought. The voucher can be downloaded via email or your account section in BettaDeals4u.com.
Setelah pembelian anda disahkan, anda akan menerima emel pengesahan dan voucher untuk tawaran yang dibeli. Voucher tersebut boleh dimuat turun melalui emel atau di bahagian ' My Account' di dalam sistem anda.

2. This voucher contains a voucher code, and two box for you to write in your verification code and reference code before claiming your deals. This codes are very important as it is needed during the claim process with the respected advertisers so it is very important for you to print the voucher out on paper.
Voucher ini mengandungi kod voucher and dua kotak kosong untuk anda mencatatkan kod verifikasi dan kod reference anda sebelum menebus tawaran. Kod ini adalah amat pending kerana ia perlu dicetak dan dibawa semasa anda ingin menebus pembelian anda dengan pengiklan.

3. Verification code ( V code ) and reference code ( R code ) will be text ( sms ) to your handphone number for you to manually write it on your voucher. This method is use to protect the buyer's rights since the only person who will get the verification code is the buyer. Without this verification code, the voucher is considered to have no value at all. Please make sure that your handphone number is correctly stated in your account details.
Kod verifikasi dan kod reference akan dihantarkan kepada anda melalui sms untuk anda mencatat secara manual di atas voucher anda. Cara ini dikuatkuasa untuk melindungi hak pembeli kerana hanya pembeli yang akan menerima dan tahu kod ini. Tanpa kod-kod ini, voucher anda tiada nilai. Pastikan nombor telefon yang anda berikan di dalam maklumat akaun anda adalah nombor yang benar.

Here is an example of a voucher for your reference.
Berikut merupakan contoh gambar voucher untuk rujukan anda.

What is Store Credit ?
Apa itu Store Credit ??

Store credit is as good as money. The only different is it can only be used to spend in BettaDeals4u for your next transaction with us.
Store credit ialah nilai wang yang boleh digunakan di bettadeals4u.com untuk membeli produk atau barangan.

You can view your store credit in the account section of the page after you have logged in.
Anda boleh melihat ilai store credit anda di bahagian akaun selepas anda log in masuk ke sistem.

How do i use my store credit ?
Bagaimanakah store credit ini boleh digunakan ?

When you log into the store front and makes a purchase, the credit will be applied to the total balance of the order. If the credit is greater than the actual order amount, the total will remain zero and the credit will reflect the new balance. If the credit amount is less than the new order, the total amount will reflect the credit applied towards the order, and the balance will need to be paid.
Apabila anda log in ke sistem bettadeals4u.com untuk membuat pembelian, nilai store credit akan ditolak dari jumlah pembayaran. Sekiranya nilai store credit adalah lebih dari jumlah pembeliaan, jumlah pembayaran akan menjadi 0. Sekiranya nila store credit adalah kurang daripada jumlah pembelian, jumlah pembayaran akan ditolak dengan nilai store credit yang ada.

How do i know how much my store credit is currently ?
Bagaimanakah saya nak tahu berapa nilai store credit saya sekarang ?


You can check your store credit  on the right side  'My Account' section of Bettadeals4u.com after you have logged in.
Anda boleh melihat nilai store credit anda di sebelah kanan bahagian  'My Account' di bettadeals4u.com selepas anda log in ke dalam sistem.

 

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